Terms of Service

Effective Date: 2024.06.23

Welcome to BGTunnel! These Terms of Service govern your use of our VPN service provided by PT BILLION JAYA GROUP through its BGTunnel service (hereinafter referred to as "we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By creating an account or using our services, you confirm that you have read, understood, and agree to these Terms. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Services Provided

BGTunnel offers a VPN service utilizing the Xray-Core protocol to enhance your online privacy and security. Our services allow users to:

• Bypass firewalls, censorship, and surveillance.
• Enjoy unrestricted and anonymous internet access.
• Use our VPN across various platforms and applications.

3. User Responsibilities

As a user of BGTunnel, you agree to:

• Use our services only for lawful purposes and in accordance with all applicable laws and regulations.
• Not use the services for illegal activities, including but not limited to copyright infringement, fraud, or distribution of malware.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.

4. Privacy and Security

We are committed to protecting your privacy. Our VPN service implements strong encryption and adheres to a strict no-logging policy, ensuring that your online activities remain private and secure. For more details, please review our Privacy Policy.

5. Global Server Network

BGTunnel's global server network is powered by Microsoft Azure cloud infrastructure, providing access to a wide range of secure and reliable server locations worldwide. Our Azure-based infrastructure ensures high availability, optimal performance, and enterprise-grade security. However, we do not guarantee uninterrupted access or the availability of specific servers.

6. User-Centric Approach

We value your feedback and are dedicated to continuously improving our services based on user suggestions. You agree to provide constructive feedback and notify us of any issues you encounter.

7. Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, if we believe you have violated these Terms or engaged in any conduct that may harm our company or other users.

8. Disclaimers

Our services are provided on an as-is basis. We do not guarantee that our services will be error-free, secure, or available at all times. We disclaim all warranties, express or implied, regarding the services to the fullest extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or inability to use them.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia. You agree to submit to the exclusive jurisdiction of the courts located in Jakarta, Indonesia for the resolution of any disputes.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes via email or through our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at [email protected].